Shipping policy
Processing Time
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Orders are typically processed within 2–5 business days.
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During holidays, sales, or new product launches, processing times may be slightly longer.
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Personalized or made-to-order items may require additional processing time.
Shipping
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Once your order has shipped, you will receive a confirmation email with tracking information, if available.
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Delivery times vary based on the shipping method selected and the carrier's schedule.
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We are not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.
Shipping Address
Please verify that your shipping address is correct before completing your order. We are unable to guarantee changes after an order has been placed. Orders returned due to an incorrect or incomplete address may require additional shipping charges to be resent.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue, but we cannot guarantee replacements or refunds for packages marked as delivered.
Local Pickup (If Offered)
If local pickup is available, you will receive an email when your order is ready with pickup instructions.
If you have any questions about your order or shipping, please don't hesitate to contact us. Thank you for supporting our small business—we truly appreciate your business!